Account, security & your data
Password, two-factor auth, email change, connected logins, timezone — and your GDPR rights: export and deletion.
All of this lives in Dashboard → Settings.
Sign-in & security
- Password — change it anytime; accounts created via Google/GitHub can add a password too.
- Two-factor authentication (2FA) — add an authenticator app for a second factor at sign-in. Strongly recommended: your dashboard contains your customers' conversations.
- Connected accounts — see and manage Google/GitHub sign-in connections.
- Email change — confirmed from both the old and new address, so a hijacked session can't silently move your account.
Preferences
- Timezone — used across analytics and business hours.
- Panel language — run the dashboard in English, Türkçe, Français, Deutsch or Italiano; saved per browser, so every teammate can pick their own. See Changing your dashboard language.
- Marketing emails — product tips and updates are opt-in and separate from operational notifications; one-click unsubscribe in every email.
Your data (GDPR)
- Export — download a complete copy of your account data (bots, conversations, leads, settings) as JSON from Settings → Privacy & data. This is your GDPR Article 20 right, self-serve.
- Conversation retention — per bot, you can set conversations to auto-delete after a period you choose (bot Settings → data retention).
- Delete account — permanently removes your account and all associated data (bots, knowledge, conversations, leads). This is irreversible and confirmed explicitly; subscriptions are cancelled as part of deletion.
Questions about data handling beyond this? See the privacy policy or contact us.