An AI assistant on your WhatsApp Business number: it answers the repetitive 80% from your own website content and hands real customers to your team — the customer never leaves the thread.
Your customers already message you on WhatsApp — every opening-hours question, price check and “do you deliver to my area” interrupts your actual work, or waits until you have a free minute.
Customers write when it suits them, not when your shop is open. By the time you reply in the morning, they may have messaged your competitor — who answered at 22:41.
Website chats in one place, WhatsApp threads on a phone, no shared history. Nobody knows what was already promised to whom.
Zedinga connects through Meta's official Cloud API — no unofficial gateways, no risking your number. Incoming messages hit your bot first and get answered instantly.
The bot answers from the same website content that powers your web widget, so WhatsApp and your site never contradict each other. Teach it once, deploy it everywhere.
When a conversation needs a human — the customer asks for one, or the bot can't answer — it hands over to your Live Chat inbox. You reply from the dashboard and the answer flows back out through WhatsApp; the customer never leaves the thread.
The bot answers only from the content you gave it. Off-script questions get an honest “let me connect you” instead of an invented answer — on a personal channel like WhatsApp, a confidently wrong bot is worse than no bot.
Language is auto-detected per message — 12 languages supported, no per-language configuration.
WhatsApp conversations land in the same dashboard as your website chats, tagged by channel — shared history, one place to look.
The exact same AI answers on WhatsApp and on the web — these production bots let you test the answer quality right now, no setup needed.
Türkiye · Diesel injector service
Quote capture and branch routing — speaks Turkish, answers in any language
Chat with this bot →See it live on naruzman.com ↗France · Auto parts store
Live Shopify catalog + order tracking — speaks French
Chat with this bot →See it live on injecteurfrance.fr ↗Get your website bot answering well first — sign up free, point it at your site, test it in the dashboard.
Complete Meta's WhatsApp Business setup (business verification, phone number ID, access token). Meta's side takes longer than ours.
Enter three fields in your bot's settings and a webhook URL on Meta's side — your knowledge base carries over with zero extra work.
WhatsApp is part of the Growth plan ($79), alongside human handoff — see all plans. More detail in our WhatsApp guide. Stuck on Meta's side? We'll walk you through it.