Product updates, technical deep dives, and honest founder notes on building an AI automation platform for SMBs.
How Zedinga's production RAG pipeline runs on Supabase pgvector with exact KNN — no Pinecone, no ANN index, no separate ETL. Real numbers, real trade-offs, and where this stops scaling.
We run a diesel injector service with three branches — and built our own AI assistant for it. What repair-shop bots must do differently: no price promises, branch routing, and quote capture.
Chatbase is a solid product — this isn't a hit piece. Where Zedinga differs: e-commerce depth, WhatsApp, human handoff, and flat pricing. Decide with your own checklist.
WISMO tickets are 30-40% of e-commerce support volume. How to answer them in chat, safely — with identity verification and zero AI access to personal data.
Most Shopify chatbots answer from a static FAQ. Here's how to connect one that reads your live catalog, quotes real prices, and tracks orders inside the chat — set up in one afternoon.
Tidio is one of the most popular live-chat tools for a reason. Where Zedinga takes a different path: AI-first support, e-commerce depth, and flat pricing — with a test you can run today.
Your customers are already on WhatsApp — the question is who answers first. How an AI bot on the WhatsApp Business API handles the repetitive 80% and hands real customers to you.
We built Zedinga AI for the small and medium businesses that get ignored by enterprise SaaS — straight talk on what we ship, why, and what's next.