Connect your Shopify store and the bot answers from your live catalog — real prices, product links, and verified in-chat order tracking. We run it on our own two stores — try it against a real one below.
Product and price questions dominate your inbox, and a chatbot trained on a static FAQ can't answer them — your catalog lives in Shopify, not in a document you wrote three months ago.
Industry surveys put order-status questions at 30-40% of e-commerce support tickets. The answer already exists in your order system; a human shouldn't have to copy-paste it.
A customer with a pre-purchase question at 22:40 doesn't wait for your morning reply — they buy from the store that answers now, or they don't buy at all.
We sell auto parts on Shopify ourselves — these aren't demos, they're our production bots.
France · Auto parts store
Live product catalog + in-chat order tracking on a real Shopify store — ask it for a product and a price, in French or any language
Chat with this bot →See it live on injecteurfrance.fr ↗Italy · Auto parts store
A second store managed from the same dashboard — one account, multiple Shopify stores, each with its own bot
Chat with this bot →See it live on iniettoriexpress.it ↗Connect your store and every active product — name, price, link, description — flows into the bot's knowledge. Change a price in Shopify and the bot knows by tomorrow, without you touching anything.
Customers check their order in chat by entering the order number and checkout email — both must match before anything is shown. Status, tracking number and carrier link come from a direct Shopify lookup, not from the AI.
Order data is personal data, so the language model's only job is recognizing the question — the answer is a deterministic lookup. Nothing to hallucinate, nothing to leak.
The bot auto-detects the visitor's language — one knowledge base serves customers in 12 languages without any per-language setup.
Shipping policy, returns, sizing guides — the bot crawls your store's pages and answers from your own content. When it doesn't know, it says so instead of improvising.
When a customer asks for a person or the bot hits its limits, the conversation lands in your Live Chat inbox with the full transcript — you reply from the dashboard.
Contact us to connect your store — we handle the Shopify app setup for you; the widget installs on your storefront automatically, no theme editing.
Hit Sync products, set it to daily, and turn on Order lookup — one toggle each.
Test it in the dashboard, then watch it answer product and order questions on your storefront.
Start on the Free plan to test the bot on your site content. The Shopify package — catalog sync and order tracking — is an Enterprise feature: every store connection is set up hands-on by our team, so get in touchand we'll connect yours ( see all plans). Read the full setup walkthrough on the blog.